Job Description

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

 

Thank you for your interest in doTERRA International LLC! Interested in our Member Services department but cannot find an opening that fits your skills and experience? Apply here!

Our team reads each and every application we receive. Although you may not find an active job posting now, we invite you to join our talent pool and we will contact you as soon as a suitable position opens up. We know there are many future doTERRA employees out there and we would love to get to know you! 

We are also looking in the future to hire Hindi speakers with a native level proficiency that can also speak a professional level of English. If interested please apply here to be considered when we begin hiring.

Languages other than English that we accept applications for include, but are not limited to:

  • Russian
  • Romanian
  • Hebrew
  • French
  • German
  • Italian 

Why doTERRA? 

-Tuition Reimbursement program 

-Flexible work schedules 

-Upward mobility 

-Full-time and part-time opportunities 

-Employee discounts and free products 

-State of the art campus and amenities  

-Onsite childcare 

Job Description:

Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.

Job Responsibilities:

· Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.

· Respond promptly with correct grammar and punctuation in verbal and written communications

· Use resources to answer questions and resolve concerns promptly and courteously

· Follow-up on customer services issues

· Capture customer feedback

· Identify and track/code contact types

· Attend necessary trainings

· Upsell and inform customers about promotions and products

· Help with special projects as needed

· Adhere to schedule and meet other department performance standards

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job:

      -This position operates in an office environment that may include exposure to stationary -positions and computer blue light for extended periods of time

      -Ability to work under pressure, including during peak seasons

Job Qualifications:

· Excellent communication skills

· Strong typing and computer abilities

· Ability to type 60 words per minute, preferred

· Knowledge of proper grammar, punctuation, and impressive spelling

· Organized and detail-oriented

· Ability to follow instructions, policies, and procedures

· Works well with others

· Proactive while assisting others

·Ability to communicate effectively with others in a respectful and professional manner

·Ability to communicate by reading, writing, recording, receiving, and sending communications

· Previous customer service experience, preferred

· Desire to move up and grow with doTERRA, preferred

We are currently accepting applications for this position.

Position Level: 
Function:                            Customer Service
Type:Full-Time and Part-Time
Shift:Day
Requisition ID:17595
Location:
 Pleasant Grove, Utah, 84062 

doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online