Job Description

Digital Product Manager Job Description

Job Description:

  • Develops and improves doTERRA’s digital products in line with user needs and organizational goals. Is responsible and accountable to the business teams to develop and communicate a roadmap for the product. Defines product vison, strategy, features, and functionality.
  • Collaborates with the IT team from product ideation through implementation strategies, timelines, and delivery to ensure the best customer experience as possible.

 

Responsibilities:

  • Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user needs.
  • Works with the user research team and business stakeholders to define customer pain points, business needs, and regulatory constraints to develop user stories, customer experience maps, and designs that articulate a product feature solution and interactions.
  • Works with IT Business Analysts to refine user stories to include acceptance criteria and various use cases including error paths.
  • Reviews proposed solutions with IT architects and development managers to ensure feasibility and shared understanding of design and experience.
  • Participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market.
  • Member of a cross-functional team that translates customer needs and technology directions into product definitions.
  • May participate in the creation of documentation or user guides for new products.
  • Tracks key success metrics to measure and track the success of products and features.

Required Qualifications:

  • Strong analytical and organizational skills.
  • Exceptional written and verbal communications skills.
  • Excellent interpersonal skills.
  • Ability to work both independently and as part of a team.
  • Model the company’s core values of integrity, honesty, respect, and strong work ethic.
  • Bachelor’s degree is a related field.

 

Preferred Qualifications:

  • Experience/background in the MLM industry.

Level III: Develops business plan for products and participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.

Level IV: Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience.

Level V: Works autonomously. Goals are generally communicated in solution or project-goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Typically requires 10+ years of related experience.

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Application Instructions

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