Job Description

At doTERRA Europe Services we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities for growth and movement throughout the company.

Contact Center Representative Italian speaking

Do you want to be part of a fantastic and rapidly growing team of unique and diverse people by working for one of the fastest growing natural and healthy living production companies? Apply and come aboard!  

Our company is the European Contact Center of a well-known essential oil company from the USA.  

Our doors in Budapest opened in 2019, we have grown up to around 150 people even during the pandemic and we are still expending our teams. If you would like to know more about the opportunity, read further and apply today! 

Job Description: 

Provide the highest level of customer service to our customers and distributors through phone, email, and/or other contact types.  

Job Responsibilities: 

  • Handle inbound customer contacts including but not limited to phone and email 

  • Use resources to answer questions and resolve concerns promptly and courteously in verbal or written form 

  • Follow-up on customer service issues  

  • Capture customer feedback  

  • Prepare and inform Wellness Advocates about promotions and products  

  • Adhere to schedule and meet department performance standards 

Job Qualifications: 

  • Excellent communication skills, empathic, "problem-solver" attitude 

  • Strong typing and computer skills (MS Office) 

  • Organized and detail oriented 

  • Ability to work under pressure, including during peak season 

  • Ability to follow instructions, policies, and procedures 

  • Works well with people, proactive attitude, passionate about providing a great customer service 

  • Previous customer service experience, preferred 

  • Desire to move up and grow with the company, preferred 

You will... 

  • be working in a new and modern office environment with easy public transport access (Budapart Gate) 

  • be receiving a fair & competitive compensation 

  • be part of a very welcoming and diverse team of around 150 people 

  • be working in a predictable and predefined working schedule, no constant ad-hoc changes for a great work-life balance  

  • be given the opportunity to join us in part-time as well  

Location: Budapest, Hungary  

Language Requirement: advanced/fluent English and advanced/fluent Italian

Working hours: Part-time (4-5-6 hrs./day) or Full-time  

We are currently accepting applications for this position.

Position Level: 
Function:                            Customer Service
Type:Full-Time
Shift:Day
Requisition ID:22830
Location:Budapest, Hungary, 1117

doTERRA Europe Services is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online