Job Description

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.


Job description: The Senior Systems Manager will monitor and manage the organization’s SAP systems including overseeing installation, configuration, patching, upgrading, and maintaining the company’s investments in SAP technologies. This role will both perform the following additional duties as well as manage vendor resources performing these duties which will include system and client copies, monitoring system logs for errors and developing solutions, monitoring transport activities, applying upgrades, kernel patches, ABAP and JAVA patching, OSS Notes, and Support Packs as required, resolving customers request submitted via a support tickets. This role is part of doTERRA’s Information Technology (IT) team but will require frequent interaction with vendors and third party service providers.

Job Responsibilities

  • Manage the services vendors that will evaluate, install, configure, and deploy SAP applications, systems software, products, and/or enhancements to existing applications throughout the enterprise. (30%)

  • Collaborate with analysts, designers, and system owners in the testing of SAP software programs and applications. (10%)

  • In conjunction with the services vendors, perform daily monitoring and troubleshooting of the SAP system. (15%)

  • Install and configure patches and upgrades as required in lower environments (dev, test) and supervise the services vendor’s resources in installing and configuring patches and upgrades as required Stage and Prod. (5%)

  • Work with internal and external Infrastructure and Networking teams to provide support for both current and future SAP landscapes. (5%)

  • Analyze application configuration and suggests necessary changes to optimize performance. (5%)

  • Deliver assignments according to a schedule. (5%)

  • Develop and maintain appropriate documentation for architecture, design, implementation, and testing activities. (10%)

  • Work directly with vendor resources to achieve project goals and provide ongoing support of the system. (5%)

  • Build, develop, and grow business relationships with users, within IT and with the vendors. (5%)

  • Provide regular communication to management on work assignment issues and status. (5%)

Job Qualifications

  • Bachelor’s Degree in Information Technology, Business Management, Systems Analysis, or related field or equivalent work experience.

  • 5-10 years of direct work experience with SAP Basis transactions and configuration tasks

  • SAP Solution Manager experience

  • Excellent verbal and oral communication skills

  • Experience with installation of ECC 6.0 system performance and tuning with HANA experience preferred

  • Proficient with system monitoring application of software patches and OSS Notes

  • Experience as a Sr. SAP Administrator on at least one end to end, global SAP implementation

  • Certifications in SAP Basis and SAP HANA administration

  • Good working knowledge of technical infrastructure and networking

  • Ability to work both independently and in a team-oriented, collaborative environment is essential.

  • Must be able to learn, understand, and apply new technologies to solving business problems.

  • Experience in MLM/direct selling preferred

We are currently accepting applications for this position.

Position Level: 
Function:                            Information Technology
Requisition ID:21218
 Pleasant Grove, Utah, 84062 

doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

Application Instructions

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