Technical Support Analyst II

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

Job Description:

Responsible for the planning, management and completion of IT projects.

Job Responsibilities:

• Oversee software projects through the software development life cycle

• Gather project requirements and definitions with various internal business units and external third party companies

• Write documentation including project objectives, implementation details

• Proactively manage and set deliverable timelines and ensure projects are delivered in a timely manner

• Perform and coordinate software acceptance and regression testing

• Coordinate and manage release of software

• Continually ensure clear and timely communication among all stakeholder and involved parties

• Proactively assess and mitigate project risks

• Other responsibilities as assigned

Job Qualifications:

• Strong analytical and organizational skills

• Exceptional communications skills

• Ability to manage multiple complex projects and prioritize competing priorities

• Ability to work both independently and as part of a team

• Basic computer and word processing skills

• Absolute integrity

• 3 - 5 years of project management/business analysis experience

doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.